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docs: add eng version for faq

update_hetzner_description
def 2023-10-30 09:30:52 +02:00
parent 331c3ea805
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content/en/docs/FAQ/_index.md
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@ -64,9 +64,13 @@ There are several criteria we use when choosing an ISP:
2. Quality of service;
3. Price.
We would like to add support for new hosting providers, but at the moment all the alternatives do not support the functionality we need, or are excluded for other good reasons. Hetzner has a weak support service, but they have a good network and a great price. Their competitors are significantly more expensive and have a questionable attitude to privacy.
We would like to add support for new hosting providers, but at the moment all the alternatives do not support the functionality we need, or are excluded for other good reasons.
Those who don't ask for a passport or other substantial proof of identity tend to create problems for email traffic - they send spam from them. For example, scaleway's emails are blocked and you have to write to support to get them unblocked. This severely disrupts the end-to-end process of using the email service in SelfPrivacy.
Hetzner has a weak support service, but they have a good network and a great price. Hetzner was [noticed for certificate tampering](https://notes.valdikss.org.ru/jabber.ru-mitm/). If you feel uncomfortable trusting your data after such an incident, we understand. That's why we've added alternative providers such as [DigitalOcean](https://www.digitalocean.com/).
The list of providers will be expanded in the future.
Hosting providers who don't ask for a passport or other substantial proof of identity tend to create problems for email traffic - they send spam from them. For example, scaleway's emails are blocked and you have to write to support to get them unblocked. This severely disrupts the end-to-end process of using the email service in SelfPrivacy.
## What do we use as our email server?