diff --git a/content/en/docs/Services/email/_index.md b/content/en/docs/Services/email/_index.md
index db7a1ee..f739006 100644
--- a/content/en/docs/Services/email/_index.md
+++ b/content/en/docs/Services/email/_index.md
@@ -74,4 +74,10 @@ Examples:
 ## Features
 - Email is over 50 years old. In IT, this is a sign of maturity and reliability of the technology.
 - Email is the most popular way to get infected with viruses (after hacked software and cracks).
-- Beware of phishing (fraudulent emails), it can rob you of your savings and control over your digital life.
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+- Beware of phishing (fraudulent emails), it can rob you of your savings and control over your digital life.
+
+
+## Sending email does not work
+Sending email may be blocked by your ISP, this is often the case with new accounts on Hetzner for example.
+
+To solve this problem, we suggest you send an email to your hosting provider's support with an example [similar to ours](THERE SHOULD BE AN EMAIL EXAMPLE).
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